The service company offers the services listed in the appendix according to the state of the art and with the care of an entrepreneur. This with the best possible protection of the interests of the customer.
The general terms and conditions, which are posted, apply to all services and deliveries of goods by the service companies.
Unless otherwise agreed, these terms and conditions are an essential part of the contract between the service company and the customer.
Unless a binding price has been agreed, the cost estimates are not guaranteed within the meaning of Section 5 (2) Koscho. The cost estimates are non-binding in this respect and the customer has to accept unforeseen cost overruns of up to 10% of the fixed fee.
If it should be the case that the costs are exceeded, the service company will – as far as possible – notify the customer beforehand. The service company and the customer will then determine the further process by mutual agreement.
If unforeseen circumstances occur which make it impossible to meet the deadlines, the service company will name a new date for the service / delivery.
The service company will, as far as possible, inform the customer about delays in the appointment.
The service company is entitled to request a reasonable advance payment when placing the order.
The customer should report defects as soon as possible. The obligation to notify defects according to the UGB applies to entrepreneurs.
If the customer is not a consumer within the meaning of the Consumer Protection Act, the court at the service company’s headquarters is solely responsible for all disputes. In the case of consumers, the court in whose district the customer’s place of residence, habitual residence or place of employment is located is responsible. If the customer relocates his place of residence, habitual residence, or place of employment abroad after conclusion of the contract, the prior mentioned court remains responsible.